Pro Pool Supply - Discount Swimming Pool Supplies Online

Legal Notices and Product Return Policies

SHIPPING

Second Day Air and Next Day Air

does ship orders Second or Next Day Air. If you want a package to be shipped either second day or next day air, please call our Customer Service at 866.891.7946, We will be happy to assist you.

Alaska, Hawaii, US Territories Outside of the Continental US

Unlike other internet web sites which will not ship outside of the 48 contiguous states, we do. However, we do need to add an extra freight charge. Our FREE shipping is for delivery addresses within the 48 contiguous states. To order, please call us on 866.891.7946 between 8:30 am and 6:00 pm EST to place your order; we can then tell you what the actual additional shipping charges will be.

Warranties and Disclaimers

ProPoolSupply.com and affiliates are operated as subsidiaries of .

All information in the ProPoolSupply.com web site or other affiliate sites is provided "AS IS" without any warranty of any kind. ProPoolSupply.com makes no warranties of any kind, express or implied, regarding the accuracy or reliability of any information in the ProPoolSupply.com web site or any mentioned affiliate, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. ProPoolSupply.com reserves the right to change or eliminate information in the ProPoolSupply.com web site at any time, without notifying customers or visitors. ProPoolSupply.com will in no event be liable for any damages--indirect, special, incidental, or consequential--arising out of the use of, or payments based on, information contained in the ProPoolSupply.com web site.

Pricing and Availability

Pricing and availability of products and services offered on the ProPoolSupply.com web site are subject to change without notice and may not be announced or made available in all countries.

Copyright Notice

Content of this site and affiliate sites, is copyright © 1999-2004 The information presented here may not under any circumstances be copied, resold or redistributed for compensation of any kind or used in the creation of other sites without the expressed written consent of PoolWarehouse.net (Propoolsupply) Other product names and various content (including but not limited to audio, video, text, graphics, and scripting) are trademarks of their respective owners.

If you have any questions about these terms, please contact us via email:

Refund Policy

Merchandise will not be accepted for return without prior authorization from . Returned shipments not having prior approval will be refused thus returned to you at your expense.. All returned merchandise must be in its original condition in its original packaging with all manuals and warranty card and unused with exception of defective goods. A 15% restocking charge will be applied against any credit issued for saleable merchandise. All goods must be returned freight pre-paid within 30 days after receipt of shipment. Be sure to insure your return shipment if its value exceeds $100.00 Our return merchandise authorization number (RMA) must appear on all cartons. Call our customer service department toll free at 1.866.891.7646. to obtain this number and authorization for return.

Special order and custom manufactured products cannot be returned to for refund and can only be returned to the manufacturer if defective. All warranty claims should be placed directly with the manufacturer per instructions provided in their packaging.

's responsibility with respect to the shipment of goods ends with the shipment of the goods. Any damages or shortages should be noted on the receiving freight bill and claim filed by you the customer with the delivering carrier.

NOTE:
We can’t except for paint orders due to this seasonal natural and limited shelf life of these products.
Our Niagara Spa is custom-made cannot be return

Privacy & Securit
We Protect Your Right to Privacy

ProPoolSupply.com respects your privacy.
Privacy Statement

This statement discloses the privacy practices for both our Web site and email system.
We have designed ProPoolSupply.com so that no personal identifying information is displayed online or is accessible to the general public. ProPoolSupply.com identifies you online only by your e-mail address if you choose to provide one. We do not reveal your email address or other personal information, except to complete transactions with our third party vendors. We do not sell or rent our customer information to any outside party under any circumstances.
Described below is our privacy policy in these areas:

Sharing of Information
"Cookies"
Updating Customer Information

Use of Your Email Address
If you provide us with your email address, register as a customer or make a purchase from us, we will occasionally send you email with recommendations or notices of new products and prices. To block future email of this type, simply follow the instructions at the bottom of the message. Separately, we send email to keep you informed about the status your orders. These messages cannot be blocked.
Sharing of Information
During the ProPoolSupply.com registration process, we ask you to provide us with contact information, such as name, billing address, shipping address, email address, telephone number and a valid credit card number (if paying with a credit card). We use this information to verify your account when you order.
We have designed the ProPoolSupply.com website so that no personal identifying information is displayed online or is accessible to the general public. ProPoolSupply.com identifies you through your e-mail address which a valid e-mail address is required during registration.
We do not sell, rent or share any customer information, except for transactions involving third parties. In such cases, we provide only the information required to complete the transaction.
Cookies
ProPoolSupply.com uses software tags called "cookies" to identify customers when they visit our site. The use of "cookies" is used only for the administration of our shopping cart which customers use to shop our site. We do NOT use "cookies" to track the movement of customers through our site as we feel this is an invasion of privacy.
Updating Customer Information
You may update your ProPoolSupply.com customer account information when checking out. Here you may update your name, password, billing address, shipping address, email address, and telephone number. We do not store credit card information with your customer information as a security measure.

Contact Information

For information, questions or concerns regarding our notices and policies, you may contact the site administrator at or call us at 1.866.891.7646.