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Legal Notices and Product Return Policies

 
Warranties and Disclaimers

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY USA POOL SUPPLIES LLC ON AN "AS IS" AND "AS AVAILABLE" BASIS. To the full extent permissible by applicable law, USA Pool Supplies LLC makes no representations or warranties of any kind, express or implied, as to the operation of this site or the accuracy or currency of information, content, materials, products (including software) or services included on or otherwise made available to you through this site. USA Pool Supplies LLC reserves the right to change or eliminate information provided on this site at any time, without notice to customers or visitors. USA Pool Supplies LLC does not warrant that this site, information, content, materials, products (including software) or services included on or otherwise made available to you through this site, their servers, or e-mail sent from USA Pool Supplies LLC are free of viruses or other harmful components. You expressly agree that your use of this site is at your sole risk.
 
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW,  USA POOL SUPPLIES LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO PRODUCTS AVAILABLE THROUGH THIS SITE INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Products available through this site may be warranted by their respective manufacturers. All warranty claims should be placed directly with the manufacturer per manufacturer instructions. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, USA POOL SUPPLIES LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF Propoolsupply (Poolwarehouse).COM OR THE PURCHASE OR USE OF ANY PRODUCT THEREFROM. 

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES IN CONSUMER TRANSACTIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY

 

Pricing and Availability


Pricing and availability of products and services offered on the Propoolsupply.com (Poolwarehouse.net) web site are subject to change without notice and may not be announced or made available in all countries.

 

Copyright Notice

Content of this site and affiliate sites, is ©2013-2014 USA Pool Supplies LLC . The information presented here may not under any circumstances be copied, resold or redistributed for compensation of any kind or used in the creation of other sites without the expressed written consent of USA Pool Supplies LLC. Other product names and various content (including but not limited to audio, video, text, graphics, and scripting) are trademarks of their respective owners.

If you have any questions about these terms, please email am.service@poolwarehouse.net or CALL 877.891.7665

 

 

Refund Policy

 If you are not completely satisfied you may make a return (in new condition) for a full refund or replacement within 30 days, excluding any discount and handling fees. After 30 days all manufacturers’ warranties apply. A 20% restocking fee may apply based on specific products (noted on the product page) or if the product is not in new/unopened and resalable condition. Note: Opened swimming pool paint and chemicals, dive boards, drilled pool solar reel systems, pool lifts, furniture and ALL custom orders are not returnable, thus are excluded from this offer.

To return any merchandise, place it in its original carton and send to: USA Pool Supplies LLC, Returns Dept., 6950 51st Street, Kenosha WI 53144. Fill out the back of the packing slip and include it with the return shipment. All returns must be pre-paid and insured. If you have any questions, please contact our Customer Service Team at: am.service@aqua-pool-warehouse.com or call us at 1-877-891-7665. Refusing delivery on any shipment that is not damaged will result in shipping and restocking fees. These will be deducted from the refund amount. Custom items are made to your specifications and therefore cannot be returned unless there is damage or a defect, in which case we will provide a replacement of the item ordered. Note: Excluded items are opened paint or chemicals, dive boards, drilled reel systems, pool lifts, furniture and ALL custom orders.

 
There are no restocking fees on new items returned during the first thirty days of purchase. A 20% restocking fee will be charged on items returned within the thirty day time period that are not in brand new, unopened/unused condition at our discretion. Note: Installed pool liners, opened paint and chemicals, dive boards, drilled solar reel systems, and ALL custom orders are not returnable, thus are excluded from this offer.


Privacy & Security

We Protect Your Right to Privacy

Propoolsupply.com(Poolwarehouse.net) respects your privacy.

Privacy Statement

This statement discloses the privacy practices for both our Web site and email system.

We have designed Propoolsupply.com (Poolwarehouse.net)  so that no personal identifying information is displayed online or is accessible to the general public. Propoolsupply (Poolwarehouse).com identifies you online only by your e-mail address if you choose to provide one. We do not reveal your email address or other personal information, except to complete transactions with our third party vendors. We do not sell or rent our customer information to any outside party under any circumstances.

Described below is our privacy policy in these areas:

  1. Sharing of Information
  2. "Cookies"
  3. Updating Customer Information

Use of Your Email Address

If you provide us with your email address, register as a customer or make a purchase from us, we will occasionally send you email with recommendations or notices of new products and prices. To block future email of this type, simply follow the instructions at the bottom of the message. Separately, we send email to keep you informed about the status your orders. These messages cannot be blocked. 

Sharing of Information

During the Propoolsupply.com (Poolwarehouse.net) registration process, we ask you to provide us with contact information, such as name, billing address, shipping address, email address, telephone number and a valid credit card number (if paying with a credit card). We use this information to verify your account when you order.

We have designed the Propoolsupply.com (Poolwarehouse.net) website so that no personal identifying information is displayed online or is accessible to the general public. Propoolsupply (Poolwarehouse).com identifies you through your e-mail address which a valid e-mail address is required during registration.

We do not sell, rent or share any customer information, except for transactions involving third parties. In such cases, we provide only the information required to complete the transaction.

Cookies

Propoolsupply.com (Poolwarehouse.net) uses software tags called "cookies" to identify customers when they visit our site. The use of "cookies" is used only for the administration of our shopping cart which customers use to shop our site.  We do NOT use "cookies" to track the movement of customers through our site as we feel this is an invasion of privacy.   

Updating Customer Information

You may update your Propoolsupply.com (Poolwarehouse.net) customer account information when checking out. Here you may update your name, password, billing address, shipping address, email address, and telephone number.  We do not store credit card information with your customer information as a security measure.

Contact Information

For information, questions or concerns regarding our notices and policies, you may

am.service@poolwarehouse.net 
or call us at 1.877.891.7665.
 
 
 
 
 
 

 

 
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